From Legacy Bottleneck to Agile Backbone: Mission-Critical System Modernized Ahead of Schedule
A global premium television network managing complex billing operations for both consumers and partners, requiring uninterrupted processing across multiple revenue channels.
4 Weeks
Ahead of Schedule
900,000+
Lines of Legacy Code Modernized
30-Member
Global Delivery Team Activated
The Challenge
Operated a high‑volume, mission‑critical billing system on an aging Forte platform—software that had long reached end-of-life
Originally built for scale and complexity, this legacy environment once led the market, but over time became inflexible and fragile
What was formerly a competitive advantage had turned into a major bottleneck, restricting adaptation to the fast-changing demands of the digital media landscape
Operated across both direct-to-consumer and B2B billing channels, meaning even a small service outage could trigger far-reaching revenue losses
Centralized complex billing operations—including dynamic subscription logic, partner revenue splits, invoicing, and credits—which made system uptime critical to overall financial operation
As the business scaled and diversified its distribution channels, the legacy system's lack of agility, performance, and integration capabilities became evident.
Modernization was no longer just a technical upgrade—it had become a strategic necessity to support future growth.
Due to the system's deep integration into daily operations, the risk of business disruption during the transition was significant.
What did Covance do
Strategic Rebuild: Initiated a comprehensive re-engineering of the legacy billing system using modern Java/J2EE architecture, treating the project as a full-scale digital reinvention rather than a routine upgrade.
Collaborative Delivery Model: Implemented a blended delivery approach with a dedicated team of 30 engineers across New York and Hyderabad, fostering continuous progress, clear communication, and real-time alignment.
Codebase Overhaul: Methodically rebuilt over 900,000 lines of legacy code, translating complex business logic into a scalable, secure, and extensible modern framework.
Robust Testing Strategy: Established a comprehensive testing framework to validate each function before deployment, ensuring a seamless transition with zero downtime.
Seamless Cutover: Executed a flawless cutover to the new system, maintaining uninterrupted service and safeguarding revenue streams.
Testimonial
This was a critical project and the first time we have used an offshore resource for something of this magnitude. We learned a lot about the process of selecting a company with specific expertise. Kudos to all of the team members for making this a great success.
CIO, Leading Global Entertainment Network
Result
Delivered a high-stakes modernization project ahead of schedule
Demonstrated success using offshore resources for a high-impact transformation project for the first time
Earned client trust, leading to continued engagement beyond the initial scope
Ensured zero disruption to critical billing operations during transition
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We’re here to help you solve real challenges—whether it’s modernization, data unification, or AI-powered automation. Let’s explore how Covance can support your goals with solutions built for scale, speed, and results.
Call us at: 1-123-456-7890
Your Benefits:
Deep domain expertise
Enterprise-grade precision
Results-first approach
Transparent and collaborative
Independent, trusted advisors
Focused on long-term value
What happens next?
1
Schedule a call at your convenience
2
Discuss your needs during a discovery session
3
Receive a tailored proposal aligned with your goals
