Many enterprise applications are powerful, but hard to use — leading to low adoption, rising support tickets, and frustrated users. As digital platforms become increasingly complex, teams face growing challenges in onboarding users, resolving issues efficiently, and highlighting key features at the right moment. The result? A growing gap between what software can do and what users actually experience.

At Covance, we bridge that gap with an AI Action Orchestrator that turns complex platforms into intuitive, self-service experiences — without requiring backend access or APIs. Using multi-agent AI and Large Action Models (LAMs), we help enterprises embed real-time support, task automation, and guided workflows directly into their applications. Whether it’s reducing ticket volumes, accelerating onboarding, or improving feature adoption, we empower your users to do more — with less friction and faster outcomes.